We try it!

We Try It!: Burt’s Bees Sensitive Facial Cleanser

I’m just going to completely honest here and say what’s on my mind: I have problems with my face. Specifically, I have a skin problem. I’ve written about it before, and in the same context as this one, which is me trying to find a way to deal with a perennially irritated, flaky, red patch of skin that routinely develops on the right side of my face, just below my mouth.

Tube of Burt's Bees Sensitive Facial CleanserBefore I tried Burt’s Bees Sensitive Facial Cleanser, I had pretty much given up on ever getting rid of this mysterious patch of skin. I didn’t have a similar problem anywhere else on my body (that I knew of, anyway!) and the various attempts I’d made to treat it always ended up falling through. I tried scrubs, “natural” cleansers, cleansers that were in fact natural, making sure to wash my face after running (thinking that sweat could be an irritant), varying degrees and types of moisturizer, and other sensitive skin cleansing products, but to no avail.

And then one day, almost on a whim, I decided to try out the BB Sensitive stuff. I am a giant fan of Burt’s Bees and (as my fiancé can attest) am never to be found without my stick of Burt’s Bees lip balm. Even though I hadn’t had much luck dealing with my skin problem with other BB cleansers, I was out of the stuff I had been using and decided there was no harm in trying. If nothing else, I’d at least be using a product that came from a company I liked.

But lo and behold! After a mere two or three days, the irritated area of my cheek had cleared up completely. I’m almost done with the tube of cleanser, and there hasn’t been a single recurrence of flaky irritation, even after I’ve been running, even when I haven’t washed my face in a day or two. Having previously resigned myself to the idea that I might never find a way to deal with this issue, stumbling upon something that has been so effective in dealing with it has been akin to a miracle.

I’m not entirely sure what the secret is, and I guess it’s not super important. Here’s what I do know, though. The Sensitive Facial Cleanser is colorless and odorless, with a creamy consistency. There’s something about it that reminds me a little bit of the stage in the chocolate chip cookie making process when you blend the softened butter with the other dry ingredients, although if pressed I’m not sure I’d be able to explain why; I think it has to do with the richness and creaminess of the cleanser’s texture. The directions on the tube instruct you to rub the cleanser on, and then gently remove it with a wash cloth, but I’ve always washed my face in the shower and didn’t change that part of my routine in this particular case, choosing to apply the cleanser and then rinse it off with warm water.

My skin has been clearer overall, softer, and smoother since I started using the product. And obviously I’ve been really happy with how much improvement I’ve seen on that one particular patch of skin. I definitely recommend giving the Sensitive Facial Cleanser a try, especially if you’ve had little success with other sensitive skin products!

By Emilie

Runner, yogini, knitter, Manhattanite in spite of myself. Also blogging at

5 replies on “We Try It!: Burt’s Bees Sensitive Facial Cleanser”

I had this same patch of skin in the same area.  My dermatologist considered it eczema and gave me over-the-counter aquaphore and a topical steroid.  Cleared up instantly.  My skin is typically sensitive, rosy, and break-out prone.  I use the 2 main Philosophy daily cleansers (Purity and Microdelivery Exfoliating) and my skin has never been happier.  I’ll have to compare Purity to this BB product, because it sounds really promising.  When the weather gets really dry (like now) I sometimes mix aquaphore in with my daily moisturizer.

Hooray! Nothing better than finding something that works for you! I just tried the oil  cleansing method to deal with some black heads and congestion. It was nothing major, just enough to be annoying that I thought I’d try something new. Bad idea. Those clogged pores got inflamed and big huge whiteheads turned up. I’m not sure what I was thinking, it took several doses of Isotane to clear my skin, I’m not sure how castor oil was going to help sort out my skin!

So now I’m trying to clear up the mess OCM made of my face, and then start all over again with trying to clear the blackheads and congestion.


Oh noes! I hate it when you hear great things about one method and it ends up completely backfiring. I always worry I’ll end up in that situation (one of the reasons why I’m hesitant about ditching shampoo). I hope the second round is more successful than the first.

Oh good! I hope it works for you, too. One thing I noticed in reading reviews on the Burt’s Bees website–a few people mentioned they feel like they don’t get that “clean” feeling from it. Personally, that’s one of the things I like, and that I think makes it work. I’m not a fan of having my face feel like it has been stripped of everything natural that’s supposed to be there. But just a head’s up if you feel unclean without that sensation.

Let me know if it works out, though!

Leave a Reply